Welcome to Dhanmondi Doctors. We respect your privacy and are committed to protecting the information of people who visit and use our website, including patients, general visitors, doctors, healthcare professionals, and their authorized representatives.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the circumstances in which it may be shared when you use dhanmondidoctors.com.
1. Information We Collect
We may collect information in several ways, including information provided directly by users and doctors, information submitted through our communication channels, and technical information collected automatically when you use our website.
A. Information Provided by Doctors and Healthcare Professionals
Doctors or their authorized representatives may provide information when submitting, claiming, updating, or verifying a professional profile, including:
- Full name
- Medical degrees and qualifications
- Medical specialty and areas of practice
- Professional designation and experience
- BMDC registration information
- Hospital, diagnostic center, and chamber affiliations
- Chamber address
- Visiting days and hours
- Contact telephone numbers
- Consultation fee information
- Professional achievements and practice information
- Other information relevant to a professional doctor directory
Where supporting documents or credentials are submitted for verification, such information may be retained internally for verification and administrative purposes.
B. Information Provided by Patients and General Visitors
You may voluntarily provide personal information when communicating with us, reporting an incorrect profile, submitting a review, or requesting assistance.
This may include:
- Name
- Email address
- Phone number
- Information included in your message or inquiry
- Review, rating, or feedback content
- Information provided when reporting an incorrect or outdated profile
We only request information that is reasonably necessary to respond to the relevant request or operate the applicable feature.
C. Automatically Collected Information
When you visit Dhanmondi Doctors, certain technical information may be collected automatically through standard web technologies, server logs, analytics tools, and cookies.
This may include:
- IP address or approximate network information
- Browser and device type
- Operating system
- Pages visited
- Referring pages
- Date and time of visits
- General website usage and interaction information
This information is primarily used for website operation, security, analytics, performance improvement, and understanding how visitors use our directory.
2. How We Use Information
We may use collected information for the following purposes:
- To create, publish, verify, and maintain doctor directory profiles.
- To keep doctor information as accurate and current as reasonably possible.
- To process profile claims, corrections, and update requests.
- To communicate with doctors or their authorized representatives regarding profile information.
- To respond to patient and visitor inquiries.
- To review and moderate submitted ratings, reviews, and feedback.
- To identify spam, fraudulent activity, fake reviews, abuse, or other unauthorized activity.
- To protect the security and integrity of our website and systems.
- To understand website usage and improve our services.
- To comply with applicable legal and regulatory requirements.
We do not use private communications submitted to us as a basis for publicly publishing unrelated personal information.
3. Public Doctor Directory Information
Dhanmondi Doctors is a public doctor directory. Information intended for a professional directory profile may be displayed publicly so that patients can find and contact healthcare professionals.
Depending on the profile, publicly displayed information may include:
- Doctor’s name
- Specialty
- Qualifications
- Professional designation
- BMDC registration information, where available
- Chamber and healthcare facility information
- Visiting schedule
- Consultation fee information
- Professional experience and other relevant professional details
- Patient reviews or feedback submitted for publication
Doctors and authorized representatives may contact us to request correction or review of inaccurate information.
4. Doctor Rankings and Search Positions
Dhanmondi Doctors does not sell or auction organic doctor search positions.
Our directory may use an algorithm to determine the order in which doctors appear in certain search results or listings. Depending on the information available, ranking signals may include factors such as professional experience, patient service history, surgical experience, patient reviews and feedback, profile views and engagement, popularity, profile completeness, and other relevant signals.
Payment or advertising participation does not guarantee or purchase an organic ranking position.
5. Reviews and User-Generated Content
If you submit a review, rating, comment, or other content through a public feature of the website, the submitted content may be published on the relevant doctor profile.
We may moderate or remove content that appears to be:
- Fake or misleading
- Spam
- Abusive or defamatory
- Promotional or commercially motivated
- Unrelated to the relevant doctor
- In violation of our website rules
Please do not include sensitive medical information about yourself or another person in a publicly submitted review or comment unless you are comfortable with that information being published.
6. Data Protection and Security
We take reasonable administrative and technical measures to protect information under our control against unauthorized access, misuse, loss, alteration, or disclosure.
Access to information that is not intended for public display, including private communications and verification materials, is restricted to authorized personnel where reasonably necessary for directory administration, verification, support, security, or other legitimate operational purposes.
However, no internet-based website or electronic storage system can be guaranteed to be completely secure.
7. Data Sharing and Third Parties
We do not sell, rent, or trade users’ private contact information for the purpose of selling personal data.
Information may be shared with service providers or technology partners when reasonably necessary to operate our website and services, such as hosting, analytics, security, communication, or website infrastructure providers.
We may also disclose information when reasonably necessary to:
- Comply with applicable law or a valid legal request.
- Respond to lawful requests from competent government authorities.
- Protect the rights, safety, security, and property of Dhanmondi Doctors, our users, or others.
- Investigate fraud, abuse, security incidents, or other unlawful activity.
Public doctor directory information is intentionally available to website visitors and should not be considered private information once published as part of a professional profile.
8. Third-Party Services and Advertising
Dhanmondi Doctors may use third-party services for analytics, website functionality, security, advertising, or other technical purposes.
Third-party advertising or analytics providers may use cookies or similar technologies to collect general information about website usage and may use that information in accordance with their own privacy policies.
We do not provide these providers with private doctor verification documents or private communications merely for advertising purposes.
Third-party services operate under their own terms and privacy policies, and their practices may change independently of Dhanmondi Doctors.
9. Cookies
Dhanmondi Doctors may use cookies and similar technologies to:
- Maintain essential website functionality
- Remember certain preferences
- Understand website traffic and usage
- Improve website performance
- Support security
- Provide or measure advertising where applicable
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality, although basic doctor directory browsing should generally remain available.
10. Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, including maintaining directory records, responding to requests, resolving disputes, preventing abuse, maintaining security, and complying with legal obligations.
The length of retention may vary depending on the type and purpose of the information.
11. Your Rights and Requests
Doctors and Healthcare Professionals
A listed doctor or authorized representative may contact us to request:
- Correction of inaccurate information
- Updates to professional or chamber information
- Review of a profile
- Addition of missing professional information
- Removal of information where appropriate
We may request reasonable evidence or verification before making significant changes to a professional profile.
Patients and General Users
Users may contact us regarding:
- Personal information they have submitted to us
- Correction of inaccurate information
- Removal of certain submitted information where applicable
- Reviews or other user-generated content
- Privacy-related questions or concerns
Requests are reviewed according to the nature of the information, applicable requirements, and our legitimate need to maintain accurate directory and security records.
12. Children’s Privacy
Dhanmondi Doctors is a general informational website and is not specifically directed toward children.
We do not knowingly seek to collect personal information from children for purposes unrelated to the operation of the website. If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can review the matter.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or privacy practices.
When changes are made, the updated version will be published on this page with the revised effective date where appropriate.
We encourage visitors to review this page periodically to remain informed about how information is handled.
14. Contact Us
If you have questions about this Privacy Policy, want to report a privacy concern, or wish to request a correction or review of information, please contact the Dhanmondi Doctors administration team through our official website contact channels.
Website: dhanmondidoctors.com
We will review privacy and data-related inquiries and take appropriate action based on the nature of the request.
Important Medical Disclaimer: Dhanmondi Doctors is an independent online doctor directory. We do not provide medical diagnosis, treatment, prescriptions, or emergency medical services. Information published on this website is provided for general informational and doctor-discovery purposes. A doctor’s inclusion in the directory does not constitute a medical recommendation, endorsement, or guarantee of treatment outcomes. For medical concerns, consult a qualified healthcare professional. In an emergency, contact appropriate emergency medical services immediately.